Hurt in or around Austin? This guide walks you through what locals typically do after a wreck, fall, or other injury in the city. It’s written in plain English, with links to the exact Austin/Travis County agencies, hospitals, courts, and tools you’ll actually use. It is general information—never legal advice—and aims to help you stay safe, get key documents, and understand next steps.
First 24 Hours in Austin
Safety & Medical
- Call 911 for any emergency, serious injury, or hazards in the roadway. For non-emergency city help (towed vehicles, road debris, streetlights, etc.), call 3-1-1 or Austin 3-1-1.
- ER vs. Urgent Care: Life-threatening or serious symptoms (head injury, chest pain, major bleeding, broken bones) → go to an emergency room. Dell Seton Medical Center (downtown) is Austin’s Level I adult trauma center; Dell Children’s is Level I pediatric trauma. For minor issues, urgent care may be appropriate.
- Tell providers everything that hurts and follow discharge instructions. Keep copies of your visit summaries, imaging CDs, and prescriptions.
Evidence Checklist
- Photos or video: vehicle damage, plate numbers, intersection signs, skid marks, debris, injuries, and the wider scene.
- Witnesses: names, phone/email. Ask nearby businesses or homes if exterior cameras captured the incident.
- Dashcam or app footage: back it up immediately. Save ride-share receipts or trip logs if relevant.
- Exchange info: driver’s license, insurance, and registration details.
- Get the APD case or incident number from the officer and note the responding agency (APD, Travis County Sheriff, Texas Highway Patrol).
Reporting an Accident
- In Texas, police report serious crashes; the officer files the official CR-3 crash report with TxDOT. Drivers no longer file the old “blue form.” See TxDOT’s crash reporting and forms pages for details.
- Report immediately by calling 911 if there are injuries, a disabled vehicle in traffic, or suspected intoxication. Texas Transportation Code requires prompt reporting of qualifying crashes.
- For non-emergency city help or questions after the scene, contact Austin 3-1-1.
Where Cases Happen Here (Courts & Venues)
Personal injury lawsuits arising in Austin typically file in Travis County state courts, depending on the amount in controversy and case type:
- Travis County Civil District Courts (most higher-value PI suits). Courthouse: Civil & Family Courts Facility, 1700 Guadalupe St, Austin. Clerk: District Clerk (civil records and filings).
- Travis County Courts at Law (civil jurisdiction; some PI cases). See the Civil Courts portal.
- Justice of the Peace (JP) Courts (small claims). Texas JP small claims/civil jurisdiction is up to $20,000.
- Federal court (if federal jurisdiction applies): U.S. District Court, Western District of Texas — Austin Division, 501 W 5th St.
- E-filing: Most Texas civil cases file electronically via eFileTexas. Public case lookups: re:SearchTX and the Travis County dockets.
Venue basics: Many PI cases are filed where the crash/incident occurred or where a defendant resides. Talk to a licensed attorney about the right venue for your facts.
How to Get Your Police Report in Austin
- Austin Police Department (APD) crash reports: Start at APD’s “Obtain a Car Crash Report” page, which links to LexisNexis BuyCrash. You’ll search by name, date, and/or location. Availability varies by completion; expect several business days.
- TxDOT CRIS (statewide): You can also buy the official CR-3 at TxDOT’s Crash Records Information System (CRIS). Typical fees: $6 (regular) or $8 (certified). Processing times vary by agency; TxDOT lists about 10 business days for certain requests once received. If you don’t see your report yet, check back in a few days.
- APD incident reports (non-traffic): Use the City’s Incident Report Database or make a public records request.
- Other agencies: If Travis County Sheriff’s Office or Texas Highway Patrol responded, check TCSO Records and Texas Highway Patrol (DPS).
- ID & eligibility: To purchase a crash report you typically must certify you’re an involved party, their representative, insurer, or other authorized requester under Texas law.
Hospitals & Clinics Near Austin
Reputable locations with emergency care and patient information pages:
- Dell Seton Medical Center at The University of Texas — Downtown/Medical District — ER/Level I (adult trauma) — (512) 324-7010 — Patients & Visitors
- Dell Children’s Medical Center — Mueller — ER/Level I (pediatric trauma) — (512) 324-0000 — Patients & Visitors
- St. David’s Medical Center — Hancock/UT area — ER — (512) 476-7111 — Patients & Visitors
- St. David’s South Austin Medical Center — South Austin (Ben White/290) — ER/Level II Trauma — (512) 447-2211 — Patients & Visitors
- Ascension Seton Medical Center Austin — Medical District (38th St) — ER — (512) 324-1000 — Patients & Visitors
- St. David’s North Austin Medical Center — North Lamar — ER — (512) 901-1000 — Patients & Visitors
High-Risk Areas & Local Crash Patterns
Austin’s Vision Zero program identified 13 High-Injury Roadway sections—corridors with outsized serious crashes. Examples to watch:
- Airport Blvd (Manor Rd → Springdale Rd)
- Riverside Dr (Lakeshore Blvd → Montopolis Dr)
- Burnet Rd (US 183 → MoPac)
- South Congress Ave (Ben White Blvd → William Cannon Dr)
- Cameron Rd (E St. Johns Ave → Rundberg Ln)
- South Pleasant Valley Rd (Cesar Chavez St → Oltorf St)
- East MLK Jr. Blvd (Airport Blvd → Johnny Morris Rd)
- South First St (Stassney Ln → Slaughter Ln)
- North Lamar Blvd (Koenig Ln → US 183 and US 183 → Braker Ln)
- Slaughter Ln (Menchaca Rd → I-35); William Cannon Dr (Menchaca Rd → Elm Creek Dr); Parmer Ln (Metric Blvd → Dessau Rd)
Seasonal notes: Spring festival season (SXSW) and fall events (ACL Fest) bring closures and heavy foot traffic; downtown and the South Shore/Rainey corridors get especially busy. Central Texas also sees spring thunderstorms—watch for slick roads and flash-flood spots. Check the City’s special event notices and NWS Austin/San Antonio for weather updates.
Filing Deadlines That Often Apply (Texas)
- General personal injury: Usually 2 years from the date of injury (Texas Civil Practice & Remedies Code §16.003).
- Wrongful death: Typically 2 years from death (§16.003).
- Medical negligence: Generally 2 years, with a 10-year statute of repose in many cases; special pre-suit requirements apply (Chapter 74; §74.251).
- Claims involving government entities (City/County/State): Strict notice deadlines can be much shorter (often within 6 months) under the Texas Tort Claims Act; some local charters may require earlier notice. Act quickly.
Important: Deadlines can be longer or shorter depending on the parties, the facts, minors, discovery rules, and other exceptions. Always consult a licensed attorney about your specific timeline. You can read the Texas statutes on the official state website.
Costs & Fees (How It Typically Works)
Most Austin personal injury firms use a contingency fee—you don’t pay an attorney’s fee unless there’s a recovery. The fee is a percentage of the settlement or verdict agreed to in a signed contract. Case costs (records, filing fees, service, experts, depositions, mediations) are separate; firms either advance them and recoup from the recovery or bill as they go. Percentages and cost policies vary by firm. Ask for a written explanation of:
- Fee percentages at different stages (pre-suit, litigation, trial)
- Who pays costs if the case doesn’t recover
- How liens/medical balances are handled after settlement
Towing & Vehicle Storage in Austin
- Find your towed vehicle: Use the City’s AutoReturn tool (Find Vehicle) or see the City’s towed-vehicle FAQ. You can also call Austin 3-1-1.
- What to bring to retrieve: Government ID, proof of ownership/registration, and proof of insurance. If APD requires a release, follow their instructions. Storage facilities set hours; call ahead.
- Fees: Texas caps non-consent tow and storage charges by law and local ordinance. Austin’s towing fee schedule is set in the City Code; TDLR enforces statewide maximums and sanctions violations. Some agencies publish fee examples (e.g., initial tow, daily storage). Your actual cost depends on tow class, timing, and storage days.
- Disputes: Keep your receipt and photographs. You can complain to the Texas Department of Licensing & Regulation (TDLR) and ask about a hearing if you believe the tow or fees were improper.
Working With an Austin Personal Injury Lawyer
- Communication: Most firms offer phone, email, and secure client portals. Expect regular check-ins at key case milestones (medical updates, demand, negotiations, suit filed, discovery, mediation).
- Access: Many offer free consultations, bilingual staff, text messaging, virtual meetings, and home/hospital visits when needed.
- Medical coordination: Firms often help schedule specialist care, request records/bills, and work with providers on liens or delayed billing where appropriate.
- Settlement logistics: After a resolution, firms help verify insurance payoffs, negotiate liens, and provide a closing statement that shows fees, costs, liens, and your net recovery.
FAQs
1) Do you offer free consultations? How soon can I speak with an attorney?
Many Austin firms offer free consultations and same-day calls. Intake teams screen for conflicts and basic facts, then schedule you with an attorney or case manager. If you’re in the hospital, ask about bedside or virtual consults. Bring your case or incident number, photos, and insurance details for a faster review.
2) How do contingency fees and case costs usually work in Texas?
You’ll sign a written agreement showing the percentage charged if the firm recovers money. Costs (filing, records, experts, depositions) are separate. Some firms advance costs and recoup them from the settlement; others bill as they occur. Always ask for a clear, itemized explanation and whether the percentage changes if the case goes to litigation or trial.
3) How long do most cases take in Austin and what affects the timeline?
Simple claims can resolve in a few months once treatment stabilizes; litigated cases may take a year or more. Timing is driven by medical recovery, insurance investigation, liability disputes, court scheduling, and whether experts are needed. Filing in Travis County and scheduling mediations also influence pace. Ask your lawyer for a roadmap and status updates.
4) Should I give the insurance company a recorded statement?
You can report the claim promptly, but consider speaking with counsel before giving any recorded statement to the other driver’s insurer. Statements can be used to dispute fault or injuries. If your own policy requires cooperation, ask how to comply without harming your case.
5) What if I was partly at fault under Texas law?
Texas uses “proportionate responsibility.” If you’re 51% or more at fault, you generally cannot recover; if you’re 50% or less at fault, your recovery can be reduced by your percentage. Fault is fact-specific and can shift as evidence develops.
6) How are medical bills handled during the case?
Emergency providers bill health insurance or auto med-pay/PIP if available. Some providers will treat on a lien that’s paid from settlement. After resolution, outstanding balances and liens are addressed before net funds are disbursed. Keep every bill and EOB; your firm will request full records.
7) Will my case go to trial or settle?
Most resolve by settlement or mediation, but preparation for trial improves outcomes. Factors include liability disputes, insurance limits, medical complexity, and your goals. Travis County courts use scheduling orders and mediation; your lawyer will discuss when and why to file suit.
8) What should I bring to the first meeting?
Photo ID; insurance cards (auto/health); crash or incident number; photos/videos; witness contacts; medical visit summaries; repair estimates; wage or time-off documentation; and any correspondence with insurers. A simple timeline of events helps your attorney spot issues quickly.
Printable Checklist — What To Do After an Accident in Austin
- Move to safety and call 911 if anyone is hurt or cars are blocking traffic.
- Get medical care; describe every symptom to providers.
- Exchange information and photograph vehicles, plates, injuries, the scene, and street signs.
- Gather witness names and contacts.
- Look for nearby cameras (stores, homes, traffic cams) and ask to preserve footage.
- Write down the police report/case number and responding agency.
- Preserve evidence: don’t repair vehicles or discard damaged items until documented.
- Notify your insurer; consider delaying recorded statements until you understand your rights.
- Track symptoms, expenses, and time off work in one place.
- Consider a local attorney consult to confirm deadlines and options.
Local Links & Resources
- Austin Police — Obtain a Car Crash Report (links to LexisNexis BuyCrash)
- TxDOT CRIS — Purchase Texas Crash Reports (CR-3)
- City of Austin — Incident Report Database
- City of Austin Vision Zero — High-Injury Roadways
- Travis County Civil Courts — Location & Info
- eFileTexas — Statewide E-Filing
- re:SearchTX — Case Records
- AutoReturn — Find a Towed Vehicle (Austin)
- TDLR — Towing & Vehicle Storage Facility Rules/Sanctions
- NWS Austin/San Antonio — Weather & Advisories
Sources
- High-Injury Roadways — City of Austin Vision Zero (corridor list & safety upgrades) — City of Austin
- Crash Reports & Records (CRIS purchase & processing times) — Texas Department of Transportation
- APD — Obtain a Car Crash Report (LexisNexis link) — Austin Police Department
- Incident Report Database (non-traffic reports) — City of Austin
- Small Claims (up to $20,000) overview — Texas Courts Help
- Travis County Civil & Family Courts Facility (location & dockets) — Travis County Courts
- Texas Civil Practice & Remedies Code §16.003 (2-year PI/Wrongful Death) — Texas Legislature Online
- Medical Liability §74.251 (limitations & repose) — Texas Legislature Online
- Proportionate Responsibility §33.001 (51% bar rule) — Texas Legislature Online
- Texas Highway Patrol (DPS) — Division overview — Texas DPS
- AutoReturn & City towed-vehicle guidance — AutoReturn | City of Austin FAQ
- Texas trauma center designations (Dell Seton & Dell Children’s) — Texas DSHS
Disclaimer: General information only, not legal advice. Laws change and vary. Speak with a licensed attorney about your situation.

