A structured negotiation process where a neutral mediator helps both sides work toward a voluntary settlement.

In a personal injury case:

• Mediation is confidential. What’s discussed usually can’t be used later in court.

• The mediator does not decide who wins; they help the parties reach their own agreement.

What to know:

• Come prepared with a realistic bottom line, but stay open to movement.

• Successful mediation can avoid the stress and risk of trial.